How to Have a More Secure eCommerce Site? Learn about website security and ecommerce websites security issues & how to Secure it.
Website hacking and security breaches are a common concern for any eCommerce website owner. As security issues grow increasingly commonplace, it makes sense that the websites with the best security practices may be the ones that draw the most consumer attention. After all, your customers want to know that they can rely on you to provide them with a safe experience.
Unfortunately, anywhere up to 86% of websites contain at least one significant vulnerability. If you want to attract the attention of your target audience and convince them that it’s safe to buy from you, you’ll need to start by addressing those security concerns as quickly as possible. The good news is that there are plenty of ways to tighten up your website security, and we’re going to look at just some of the most effective options here.
1. Choose the Right Hosting Service
First off, the hosting service you choose to keep your site up and running online is more important to your security strategy than you might think. When you’re launching your store for the first time, it can be tempting to go with the cheapest option, but there are several key details that you should look for in your host that go beyond the issue of price.
For instance, your hosting service should have encryption and security that are designed to keep malicious individuals away from your website. RAID data protection is a common investment, along with plenty of admin security services, and manual reboot options. It’s also important to look for a hosting provider that provides a good backup service, so that you can restore your eCommerce site if anything does go wrong.
2. Find and Maintain a Secure Platform
Once you’ve found your website hosting service, you’ll be able to start looking for your platform. An eCommerce platform is essentially where you build your website and show off your products to the world. For instance, you might build your site on a popular tool like WooCommerce, or Magneto.
Perhaps the biggest issue to keep in mind with eCommerce platforms is that while it’s often a good idea to choose something that’s popular and well-known, sticking to the best-known options can be problematic too. After all, the more that hackers know about your chosen system, the more likely they are to try and hack into it.
A good way to protect yourself, no matter which platform you choose, is to make sure that you frequently update your eCommerce system with any patches that roll out into the community. You can set some systems up to automatically look for updates, and these will provide you with any patches to security issues the development team has found.
3. Use HTTPS
A great way to both secure your online website, and start building trust with your target audience, is to upgrade your URL to “HTTPS”. This means investing in an SSL certificate. The term SSL stands for Secure Sockets Layer, and when you have one of these certificates, you encrypt the data that moves backwards and forwards between applications and servers – making sure that any of the information you process doesn’t end up in the hands of criminals.
Not only is an SSL certificate a great way to protect your site and your users, but it can also be a great way to give your customers more quality of mind. After all, many clients know to look for that little green padlock before they enter their details into a website. Additionally, an HTTPS URL can also help you to rank higher on Google, as the search engine uses it as a signal to identify credible sites.
4. Consider Other Forms of Encryption
Encryption can be a powerful form of security in the eCommerce world. It works by jumbling up the information that moves backwards and forwards between you and your clients, so that even if someone does happen to get into your conversations, they won’t be able to find out what you’ve been talking about or retrieve any important information.
Aside from using online standards like SSL to encrypt your eCommerce website, you can also look for additional ways to encrypt, like encrypting your emails between you and your vendors or suppliers. Any information that might interest a thief online should be delivered through a secured email, rather than a plain-text communication.
5. Secure User Information
When your eCommerce site is up and running, there’s a good chance you’ll want to give your customers the chance to sign up for their own accounts. With an account, your user can set up specific preferences that make their shopping experience easier. For instance, on a subscription based site, they can choose the type of subscription they want, and whether they want their delivery to automatically recur. On a standard eCommerce site, they can enter their delivery details, so that they don’t have to type a postcode in every time they shop.
While it’s helpful to hold onto a few personal details on your user’s behalf, it’s crucial to make sure that you encourage them to use secure usernames and passwords to keep their information secure. Additionally, make sure that you never keep hold of your client’s card data – no matter how convenient it seems. While retaining subscription information and an address isn’t too dangerous, holding onto payment information could mean that hackers can access some of your customer’s most valuable details if they ever get into your site.
6. Run Vulnerability Tests and Implement Multi-Layer Security
Performing regular scans into the vulnerability of your website will help you to pinpoint any opportunities for hacking that you haven’t fixed yet. Each eCommerce platform comes with their own selection of tools that you can use to scan for vulnerabilities, so this should make at least some of your security simple enough to handle.
Ultimately, there’s no magic bullet for securing your eCommerce website. The best thing you can do after you’ve conducted your vulnerability tests is look at several layers of security. You could consider starting with a firewall, using a physical system or web application depending on your budget. At a basic level, these offer an incredible line of defense against some of the most popular hacking options. You can also secure your site by using a content delivery network, which uses a dispersed set of servers to copy your website pages.
Securing your eCommerce Website
Ultimately, securing your eCommerce website isn’t easy, but it’s much better than running the risk of being hacked. While you might have to implement a number of different tactics, including all the ones I mentioned above, the result will be a site that your customers can trust to keep their data secure. At the end of the day, you’ll struggle to run a profitable business if you can’t give your clients that promise of safety.
Look at delivering a layered approach with multiple tools like SSL certification and firewalls, but also remember to implement security at a basic level too, by making sure you never hold onto customer data.
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